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The Government of the Republic of Serbia

In the service of citizens

First children’s SOS help-line in Serbia

11 October 2005

Belgrade, Oct 11, 2005- The first SOS help line for children has become operational as of today and will be available 24 hours a day offering advice and solutions concerning problems that children of various ages are faced with. Children can seek help on the number 0800-123456.

Author: Fonet

The help-line themed “The number when in trouble”, will offer free of charge calls guaranteeing anonymity and confidentiality concerning the conversation. This line is oriented to deal with pre-school and school children, those suffering sexual or other type of abuse, those who face trouble at home or at school, as well as those with psychological troubles and suicidal thoughts.

Speaking at a press conference at the former royal residence of White Palace in Dedinje, Serbian Minister of Education and Sport Slobodan Vuksanovic said that the problems of children are a matter of concern for society as a whole and everyone must do their best in order to identify and solve these problems.

“This is not the Olympics, it is life that ceaselessly brings problems, and no medals or recognitions are awarded for solving them”, said Vuksanovic, adding that children have the greatest rights, those being care, nurture and education.

The children’s SOS help line project in Serbia has been realised by the Foundation of Princess Katarina Karadjordjevic in cooperation with the Serbian Ministry of Labour, Employment and Social policy, Ministry of Education and Sport, Ministry of Health, the People’s Office of the President of Serbia, and the Centre for the Protection of Infants, Children and Youth.