The Future is Now

With the Fourth Industrial, i.e. Digital Revolution, we have a chance to make up for lagging behind and catch up with more developed countries. This technological revolution will fundamentally change our lives, it is inevitable and unstoppable. Only winning societies choose to welcome changes, they do not averse from them. The Serbian Government believes that Serbia is ready to lead the entire region in changes that will follow and creation of new possibilities for all. The digitization process will enhance the standard and quality of life for hundreds of thousands of Serbian citizens. Efficiency will be increased, costs will be reduced and new value will be created in almost all areas of life and work. The digitization process is the most important catalyst of innovations, competitiveness and growth.

  • 60 million prescriptions are issued in Serbia annually, which are stored in the archives for approximately five years.
  • This means that approximately 300 million of paper prescriptions are kept at any given time.
  • It is assumed that approximately two million euros will be saved on the necessary paper and cartridges for printing that number of prescriptions.


The project of introducing electronic prescription was started on 30/10/2017 by an implementation test in 10 town municipalities of Belgrade in health care institutions of the primary level of health protection. In December 2017, the remaining Belgrade municipalities were added, as well as certain parts of Vojvodina, Central and South Serbia, which in total amounted to 62 institutions of the primary level of health protection. In the first quarter of 2018, implementation was completed in territory of Vojvodina and expansion was continued towards Central and Southern Serbia.


Since 01/07/2018, the electronic prescription functions in 163 health care institutions of the primary level of health protection. In the following period, we are also expecting integration with the social protection institutions including senior homes.


The electronic prescription may be administered in 3,600 pharmacies across Serbia which have an agreement with the National Health Insurance Fund on the issuance of medicines at the expense of the mandatory health insurance.


38,352,449 electronic prescriptions were issued in the system, of which 2,798,786 are renewable prescriptions (2-6 months, for the so-called chronic therapies). Also, 5,508 pharmacists are registered in the system, as well as 9,662 doctors who are authorized to issue prescriptions.


An integration was successfully performed with 9 different software solutions that are used as the health information system on the primary level of health protection.