Q:
A:
Consumer protection as precondition for EU entry
Belgrade,
13 November 2006
Serbian Minister of Trade, Tourism and Services Bojan Dimitrijevic stated today that the adoption of a national consumer protection programme is a strategic aim and a precondition for Serbia's EU entry.
Author:
Tanjug
At the opening of a public debate on the draft national consumer protection programme held at the Serbian Chamber of Commerce, Dimitrijevic said the programme clearly defines the key goal of consumer protection at all levels, as well as obligations to be defined by special provisions in the Stabilisation and Association Agreement.
He explained that the programme envisages setting-up a consumer protection network that will comprise a national counseling centre, local counseling centres and consumer organisations. These centres are of foremost importance for raising awareness and helping consumers to place their trust in the legal state, he added.
Dimitrijevic recalled that on November 2, the Ministry of Trade, Tourism and Services signed a memorandum on understanding with the European Agency for Reconstruction (EAR) concerning the CARDS programme and added that the EAR will provide €2 million for improving consumer protection and consumer education.
One of the authors of the draft programme Svetislav Dabarisic said that the programme was composed by experts, the trade ministry's representatives and representatives of consumer organisations.
According to Dabarisic, results of an analysis show that legal and judicial consumer protection is inefficient, that consumer information system is non-existent and that the existing regulations are lacking in many respects.
Professor at the Nis University's Faculty of Economics Biljana Stankovic also attended the presentation of the draft programme and said that its goal is not only to make the state protect consumers, but also to establish a protection system and ensure the rule of law.
She added that the programme should set up a system in which the state, companies and consumers can behave in a responsible way.
He explained that the programme envisages setting-up a consumer protection network that will comprise a national counseling centre, local counseling centres and consumer organisations. These centres are of foremost importance for raising awareness and helping consumers to place their trust in the legal state, he added.
Dimitrijevic recalled that on November 2, the Ministry of Trade, Tourism and Services signed a memorandum on understanding with the European Agency for Reconstruction (EAR) concerning the CARDS programme and added that the EAR will provide €2 million for improving consumer protection and consumer education.
One of the authors of the draft programme Svetislav Dabarisic said that the programme was composed by experts, the trade ministry's representatives and representatives of consumer organisations.
According to Dabarisic, results of an analysis show that legal and judicial consumer protection is inefficient, that consumer information system is non-existent and that the existing regulations are lacking in many respects.
Professor at the Nis University's Faculty of Economics Biljana Stankovic also attended the presentation of the draft programme and said that its goal is not only to make the state protect consumers, but also to establish a protection system and ensure the rule of law.
She added that the programme should set up a system in which the state, companies and consumers can behave in a responsible way.
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