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The Government of the Republic of Serbia

In the service of citizens

“I Protect You” platform for preventing child abuse

Belgrade, 1 December 2021

The Serbian government’s Office for Information Technologies and e-Government signed today with seven ministries the Protocol on providing intersectoral services through software solution “I Protect You”, with the aim of protecting children from abuse, neglect, violence and exploitation.

The protocol was signed by First Deputy Prime Minister and Minister of Education, Science and Technological Development Branko Ruzic, Minister of Labour, Employment, Veteran and Social Affairs Darija Kisic Tepavcevic, Minister of Health Zlatibor Loncar, Minister of Family Welfare and Demography Radomir Dmitrovic and Director of the Office for Information Technologies and e-Government Mihailo Jovanovic.

Additionally, the signatories to the Protocol are the Ministry of the Interior, Ministry of Justice and the Ministry of Trade, Tourism and Telecommunications.

The platform “I Protect You” will connect all competent institutions in the fight against child abuse for the first time and it will enable the tracking of every complaint made to the state at one place, and the process of its resolution.

A software solution is currently being developed that will make it possible to register every abuse complaint in an appropriate way and have the status of its resolution available at any moment. If the case is not closed, the reason for that will be stated.

The goal is to have a detailed analytics of all complaints, to see how every complaint is processed and resolved and where the problems are.

The platform “I Protect You” was established in March 2021 as the first national platform for all issues regarding protection and prevention of different forms of child-related abuse.