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The Government of the Republic of Serbia

In the service of citizens

Digitization of administrative procedures saves money to citizens

Belgrade, 27 April 2018

Prime Minister Ana Brnabic said today that simplifying and digitizing administrative procedures saves time and money for the economy and the state administration, but also reduces the possibility of corruption.

At the opening of the "e-Paper – reduction of administrative burden" conference, Brnabic pointed out that the e-Paper project, implemented in Serbia for two years, with the aim of listing and digitizing all administrative procedures and other business conditions, is ambitious and complex, and said that the government will be persistent in its implementation.

This process mostly helps small and medium-sized enterprises in Serbia. Large companies have their own large legal teams and do not have these problems, but the beginners, entrepreneurs and small and medium-sized businesses are vulnerable to administration and they are always asked for another document, the Prime Minister said.

She added that in this way the signal is given that a healthy and efficient economy is based primarily on the economy of entrepreneurs and small and medium-sized enterprises.

The Prime Minister emphasised that she has checked today that the process of canceling the seals, noting that there is still resistance from the public administration.

However, I promise that by the end of the mandate of this government, we will abolish the seal, she said.

Head of the EU Delegation to Serbia Sam Fabrizi said that Serbia has made progress in many areas, and that such progress, especially in economy, has been noted by other international institutions, such as the World Bank.

The project we are talking about today is worth €2.5 million. We will review all the 2,500 different regulations we have here, concentrate on the top 30% of the regulations and continue to work on this area, he said.

UK Ambassador to Serbia Denis Keefe said he expects reforms to improve the business climate, as well as to simplify and abolish about 50 steps that will potentially save RSD 20 billion.

Acting Director of the Republic Secretariat for Public Policy Bojana Tosic said that the project lasts for two years, and that the goal is systematic work on reducing the administrative burdens of the economy.