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The Government of the Republic of Serbia

In the service of citizens

E-services for citizens as part of Open Balkans initiative available from today

Belgrade, 5 March 2024

The Ministry of Information and Telecommunications stated that a single labour market of the Open Balkans Initiative, whose members are Serbia, Albania and North Macedonia, started operating on 1 March, while electronic services are available from today to citizens of these countries as part of this initiative on the eGovernment portal.

The service "My Open Balkan Identification Number" will be available to citizens of Serbia only, who have an electronic identity on eid.gov.rs portal, with which they access the eGovernment portal.

The “Approval for Free Access to the Labour Market” service will also be available, intended for citizens of Albania and North Macedonia who have an electronic identity on their national eGovernment portal and have been assigned an Open Balkans identification number.

Citizens of Serbia, Albania and North Macedonia who want to get a job in one of the member countries of the Open Balkans Initiative or who have already found an employer need to have an electronic identity on their national eGovernment portal, and then create an Open Balkan identification number in a few steps.

The user will be immediately assigned the Open Balkans identification number, and he or she will also receive a certificate of the assigned identification number in the form of an electronic document to his or her e-mail address.

After that, the user can access the portal of the eGovernment of the country in which he or she intends to be employed and apply for free access to the labour market. The country of destination makes a final decision after a check-up, and no later than within 30 days from the date of submission of the application.

After obtaining the approval, the user can get employed, under the same conditions as a local citizen of the country, for up to two years, and after the expiration of this period, he or she can extend the approval, which is also an approval for residence and work.