Keepin touch

Whether you have a question, comment, suggestion or any problem in the purview of the government, send us your message and we will try to respond as soon as possible. If your problem is not in our purview, we will forward your message to the relevant institution.

The Government of the Republic of Serbia

In the service of citizens

Protection of Serbian citizens in endangered areas priority

Belgrade, 18 March 2020

First Deputy Prime Minister and Minister of Foreign Affairs Ivica Dacic instructed all our diplomatic missions and consular posts that the assistance and protection of our citizens in the areas affected by coronavirus must be a priority in their work.

Using all available ways - through the diplomatic and consular offices, the Serbian Orthodox Church, newsletters of the diaspora and other, the Ministry distributed abroad the Recommendation of the Government of the Republic of Serbia that the citizens of the Republic of Serbia, who reside abroad, postpone all trips to the Republic of Serbia which are not necessary.

Dacic is in daily contact with his counterparts - foreign ministers, as well as with representatives of international organisations, with which he seeks to find solutions to the many problems arising from the restrictive measures taken by countries to curb the virus. The major part of the problems is related to the restriction of passenger traffic and transport of goods.

By the decision of the First Deputy Prime Minister, a crisis response team was established in the line ministry with the aim of assisting our citizens abroad.

All diplomatic missions and consular posts of Serbia at this time are providing consular assistance to our citizens, despite the difficult conditions in which they operate.

Following the imposition of restrictive measures by most foreign countries, our citizens are in large numbers found in certain destinations without the possibility of continuing their planned trip to Serbia.

These are citizens who at the time of the declaration of the state of emergency were in foreign countries on official and tourist trips, on treatment for malignant and other serious illnesses, for studies and the like.

All diplomatic missions and consular posts make every effort to resolve the problems of our citizens and organise their return if necessary.

At the same time, the Ministry once again urges all citizens not to travel if they have the opportunity to stay in a foreign country.

Since the introduction of the state of emergency in Serbia on 15 March, the Ministry of Foreign Affairs has also been engaged in assisting foreign nationals (and their diplomatic and consular offices) who have been caught on their way to their country of origin or at the very border of our country by the ban on entry /transit.